INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Absolutely! We take great care to ensure that all product photos reflect the actual items you’ll receive. However, please note that slight variations in color or texture may occur due to lighting, photography, or screen settings. Rest assured, our products are selected and quality-checked to match the images and descriptions as closely as possible.

Where can I view my sales receipt?

Once your order is confirmed, you will receive an email with your sales receipt. If you need another copy or have any questions, feel free to contact us at  customersupport@styleandcare.co.uk, and we’ll be happy to assist you.

How can I return an item?

To return an item, please email us at 📧 customersupport@styleandcare.co.uk with your order number, details of the item, and reason for return. We’ll guide you through the process, including how to send your item back.

Please note: You are responsible for return postage costs unless the item is faulty, in which case we will reimburse your postage once the return is approved.

Will you restock items indicated as “out of stock?”

We aim to restock popular items as quickly as possible. If an item you love is marked “out of stock,” please check back soon or contact us at 📧 customersupport@styleandcare.co.uk for more information on restock updates.

Where can I ship my order?

We ship orders across the UK and internationally. During checkout, you’ll see available shipping options based on your delivery address. If you have specific questions or need help with shipping to your location, feel free to contact us at 📧 customersupport@styleandcare.co.uk.

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